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TRAIN A TRAINER COURSE

Train a trainer course will enable the teachers to train learners who are interested in being tour guides in their communities and be highly qualified in this fast growing sector of our economy (Tourism). 

Mobirise




RETIRED TEACHERS MAY APPLY ALSO
TRAIN A TRAINER COURSE

Under Kumani Skills teachers who successfully complete
our train a trainer course will be employed by Kumani Skills as either their
full-time or part-time employee's in their respective community and schools.


Understand the Tourism Industry, give a definition of tourism and identify  the tourism sectors. Discuss the links between the tourism sectors and how these impact on tourism in the local community. Identify types of tourists, their motivation for travel and collating tourist information from a range of sources. Analyse the function of transport within their local community






TOUR GUIDES

Module Item (Tour Guides)

Mobirise

NATURE RESERVE & SAFARI

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CULTURE & CRAFTS

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HISTORY & ENVIROMENT

Introduction to tourist guiding
TEACHERS GUIDE
 

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Introduction to tourist guiding; 

Understand the Tourism Industry, give a definition of tourism and identify the tourism sectors  

Discuss the links between the tourism sectors and how these impact on tourism in the local community.

Mobirise

Practical tour conducting. 

Categories the types of tourists and their motivation for travel. Identify types of tourists, their motivation for travel and collating tourist information from a range of sources. Analyse the function of transport within their local community.

Mobirise

The Theory and the visiting points of:

South Africa’s Environment, community, Society & People. The periods of South African History The South African Economy South Africa’s Cultural Heritage;– Fauna & Flora – South Africa’s Government Institutions & Social Services

TOUR GUIDES

Module Item (Tour Guides)

>> Shall be welcoming and demonstrate an enthusiasm for South Africa.
>> Shall at all times show willingness to provide optimum support and quality service to all tourists, and will give tourists an opportunity to enjoy or visit a desired destination.
>> Shall in no way discriminate in rendering service to any tourist on any basis, e.g. gender, ethnicity, nationality, physical challenge, age,
etc. 
>> Shall be impartial, unbiased and positive, and represent South Africa objectively.
>> Shall be suitably dressed and presentable at all times.
>> Shall be punctual, reliable, honest, conscientious and tactful at all times. 

>> Shall be a responsible driver, when driving as a guide
>> Shall carry out the programme / itinerary of a tour to his/her best abilities and be loyal to the company / organization that he/she is representing.
>> Shall deal with conflict in a sensitive and responsible manner.
>> Shall report any incident of injury or death to a nearby tourist authority or police station.
>> Shall be knowledgeable and shall assist tourists and not provide them with misleading information.
>> Shall in the event of not being familiar with, or being unable to provide information requested by a tourist,

>> consult with the appropriate authorities for assistance.
>> Shall at no time be under the influence of alcohol or a narcotic substance while on duty and
>> shall refrain from administering any medication to a client without proper medical consultation. 
>> Shall never solicit for clients or gratuities.
>> Shall be concerned at all times for the safety of the tourist.
>
> Shall wear the appropriate tourist guide badge and will carry his / her registration card. 
>> Shall treat all people, cultures and the environment with respect.


TRAIN A TRAINER COURSE

Understand the Tourism Industry, give a definition of tourism and identify the tourism sectors

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